![]() Please go to the nearest emergency department or call 911. When can I use Virtual Care?ĭon't use Virtual Care if your child's condition is an emergency. ![]() It's important that you have an established relationship with a primary care physician to properly assess your child's development and over all well-being. Virtual Care is not designed to replace your child's primary care Medical Home. It‘s a way to talk with a Cook Children's board certified pediatrician about your child's medical needs through video by using a computer, laptop, or mobile device when your child's primary care physician is not available. Appointment times are only available for the same-day. Yes, you may now select a time that is most convenient for you to connect with a provider. ![]() Here's a step-by-step guide to help get you started once you are logged in to your child's M圜ookChildren's.įrequently Asked Questions Can I make an appointment? *Drive-through testing available at Cook Children's Urgent Care locations if medically necessary. It's always recommended that you try scheduling an appointment with your primary care doctor first, but if that's not an option, we're happy to offer our patient families this alternative service.įor emergencies, please call 911 or go to the nearest emergency care location.Ĭonjunctivitis (pink eye) without other symptoms This service is for patients who have minor medical conditions, and not for emergencies. We recommend using your mobile device and downloading the M圜ookChildren's app.Īpp Store (iOS) Google Play (Android) You can schedule and conduct your child's virtual care visit from a mobile phone, tablet or computer, all from the comfort of your home, or even out of town. Simply sign up, and you're ready to schedule your child's virtual visit. If you have an account, login and schedule your child's virtual visit. Cook Children's patients with a M圜ookChildren's account now can video chat with one of our medical experts for non-urgent medical conditions without visiting the doctor's office. ![]() Connect to Cook Children's Virtual Care from the comfort of your home. ![]()
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