![]() ![]() Locate Internet Explorer 10 in the available updates. Click Check for updates in the left column. Click Start > Control Panel > Windows Updates. If you do not wish to install Internet Explorer 10, you can hide it so that it is not installed with your automatic updates. Preventing Automatic Installation of IE10 We have had users report that they did uninstall IE10 only to have it reinstalled automatically again from their Windows Updates. IMPORTANT: You should also follow the steps in the section below to prevent automatic installation of IE10. Click Yes when asked ‘Are you sure you want to uninstall this update?’ Internet Explorer 10 can be found in the Microsoft Windows section.Ĭlick the line for Windows Internet Explorer 10 and click Uninstall. To remove Internet Explorer 10, click Installed Updates. You may need to change the View by: field to ”Small icons”.Ĭlick View update history in the left column. The uninstall process will require a reboot of your machine to remove Internet Explorer 10 and re-install Internet Explorer 9. If you are using another operating system, your steps could vary.īefore beginning the uninstall process, make sure all programs are closed. These instructions were prepared from a Windows 7 machine. There are a few known issues with some of the ESS functions in some of these other browsers as well, but there are work-around processes for these issues as detailed below in the section Alternate Browsers – Work-Arounds for Known Issues. IE9 is the recommended browser for use with ESS, but if you have IE10 and you do NOT wish to uninstall it, you may instead use an alternate browser such as Firefox, Chrome, or Safari. ![]() If you have Internet Explorer 9 and wish to prevent IE10 from automatically installing, follow the instructions below in the section Preventing Automatic Installation of IE10. If you find that you have IE10 and you wish to uninstall it, follow the instructions below in the section Uninstalling Internet Explorer 10. Once you click on “About Internet Explorer”, you will see the following if you have IE10 installed: For IE10, you will find this option when you click (Tools) in the upper right corner of the IE screen: If you are unsure of your Internet Explorer level, you can generally find it in a menu option labeled “About Internet Explorer”. As of December 2013, Internet 10 is supported for ESS and Internet Explorer 11 will work for ESS with Compatibility Mode enabled. This document uses Internet Explorer 10 in the examples however, the steps should be similar other versions of the browser. ![]() This was the case with upgrades to both Internet Explorer 10 and 11. Users may experience difficulties because the new browser is not yet supported. Unfortunately, new versions of Internet Explorer are being automatically installed on many users’ machines without any notification. With the initial updates to Internet Explorer 10 and 11, users encountered issues with the Employee Self-Service (ESS) functions and we’ve also had reports from users who have experienced problems with the web SAPgui. A number of users have experienced difficulties when upgrading to the newest versions of Internet Explorer. ![]()
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